Questions
Do I have to write the posts?
No. SL drafts posts, Reel scripts and Stories from your public products and brand. You can edit, reject or regenerate anything, but approval is optional.
Do you need my Shopify or Instagram password?
No. We never ask for those passwords. The scan uses only public pages. Instagram connects through Meta’s official login, and billing goes through Paddle.
Which Instagram accounts can connect?
A professional Instagram account (business or creator) that can authorize content publishing. Personal accounts and accounts Meta has not approved for the app cannot be published to. If the connection fails, we show the reason instead of pretending it worked.
Will you post without me clicking approve?
That is the default. Pieces are queued on a calendar. They only leave the queue when Instagram is actually connected and the publisher runs. Nothing is marked published unless Instagram accepts it.
What if a post fails?
You see what happened, what we did, and what to do next. The post stays unsent. We log the error for the operator. Safe network failures can be retried. We do not silently drop them.
Do you guarantee sales or followers?
No. SL keeps a consistent, on-brand presence and can shift the mix toward signals Instagram actually returns — reach, saves, clicks, follows. Those are not a promise of revenue.
Can I cancel?
Yes. When Paddle billing is live, you can cancel from the customer portal. Cancellation stops the next renewal. Write to agency.slmarketing@gmail.com about a charge already made.
What does the website scan actually do?
It reads the public page you give us, plus public product feeds and sitemaps when robots.txt allows them. It looks for names, images, prices, colors and an Instagram link. It does not log into your store, bypass paywalls, or ignore a disallow rule on extra paths.